Johnstone Supply Muskegon Group

Welcome to Johnstone Supply

Our Vision: “To be our customers’ preferred wholesaler by exceeding expectations through quality service, added value and caring employees.”


Covid-19 Update

We are open! Johnstone Supply is considered an essential services provider. We serve HVAC/R contractors with equipment & parts for heating, cooling, ventilation and refrigeration for both residential and essential commercial businesses.

Placing Orders: Call, web order, mobile app, email, text and fax. Click here to sign up for our app or web order entry. We are happy to help you!

Picking up Orders: To keep everyone safe we are curbside (no branch or showroom access). We will place your orders on the dock for fast pickup. Our branch hours are reduced now 7:30am – 4:30pm Monday – Friday.   Place your order any way you choose, and we’ll have it waiting for you.

Delivery: All deliveries will continue as normal and are highly encouraged. We can deliver anything anywhere. Our drivers are taking great care to maintain a safe personal distances. Your signature on our delivery pads are not required at this time.

Technical Service Advisers: Our TSA team is working remotely but is ready to assist our customers by phone call. Just call any branch and touch 4 and your call will be answered by our TSA staff.

Territory Managers: Our sales force has been grounded from making face to face sales calls.  They will however, continue to support your needs via phone, email or text.

Accounting Services: are still fully functional and can be done through our normal channels.

Rest assured, we are continuously monitoring this situation and will continue to communicate any changes we are taking to provide a safe and healthy environment for you our customer as well as our team members.

Thank you for being our customer and the opportunity to serve you. Visit our Covid -19 Resources Page for more information

Cal Garbrecht
President Johnstone Supply Muskegon Group

rev 3-27-2020


Are You Signed up for Johnstone Mobile App or Web Order Entry?

If you haven’t already done so Click here to signup for web order entry, mobile app or both. When you place orders this way we will have them ready for you in a snap! Just chose dock or delivery. Stay healthy everybody and use online solutions from Johnstone Supply!


Check It Out!

Save Time and Text Us! Model numbers, pictures of controls, orders, technical advice, questions and more!

Just send a text to the main phone numbers on the right and you will be quickly served by our inside sales team.

Give it a try!   Available 7am – 5pm   During Regular Business Hours     Wholesale Only

 


New! Truaire Grills & Registers

 


Finish

•all products are powder-coated before assembly.
•dampers and fins slide easily vs post painting that makes them stick in one position. No having to break the paint.
•rivets installed after assembly to ensure smooth operation.
•more durable to scratches and scuffs.
•fresh modern color looks great next to wood floors.


Quality Construction

•no weld spots on the face of the register.
•low noiseless dampers (no rattles)
•extremely durable and long lasting.

Availability
•Large local and national stock inventory.
•Commercial registers can ship in days, not months.


Wall Ceiling Arm/Handle  

•Easy to adjust compared to a slider.
•Does not stick out when register is fully open or closed.

 

 


Web Order Entry Upgrade

After many years we find ourselves overdue for a big upgrade to our legacy web portal. The good news is we are ready to begin transitioning to our new feature rich version. In addition to real time price/availability, ordering and order history we have added much more. There are so many features they are hard to list but include the following:

  • Autofill Searching
  • 360° Views
  • Detailed Specifications
  • AHRI System Selector
  • Improved Product Lists
  • Intuitive Drill To Products
  • Much More!

On the left you will find the new order online link right above our old old legacy link. Your login credentials will work with either link, but the layout of the new portal and ordering will look different/new. You may be requested to enter in your zipcode and choose the Johnstone Supply branch you do most of your interactions with. The new system will win you over fast.  Some of you may already have been moved over or have only ever used the new portal. If so, this change will not affect you.  Early next year our old legacy method will be shut down in favor of the new.  Give it a try and let us know what you think. If you have questions you can contact itsupport@jswmi.com or anyone at Johnstone Supply.


Save Time With Viega!

Johnstone Supply is stocking the full line of Viega ProPress & MegaPress fittings and accessories! Save time, labor and make more profit. Join the thousands of contractors who can quickly and safely join copper and blackpipe with Viega . Ask your Johnstone representative for more information.


Fujitsu VRF AirStage

airstageJohnstone Supply is the designated Fujitsu VRF AirStage distributor for Michigan.

The extremely efficient Fujitsu VRF system allows from 6 to 24 tons with up to 45 heads on one system. Depending on the configuration you can cool in one part of the building while heating in another. In order to sell this advanced product you will need to attend our Fujitsu R.A.I.T training class. Also, check out our new Airstage system installed in our Grand Rapids facility
Please inquire if interested!


New Nest Products

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Nest recently added some new colors to the thermostat. Now you can get copper, black, white and stainless steel. A new outdoor camera is also available that works 24/7 rain or shine. It features a built in mic/speaker for 2 way communication to your connected device. The Nest Protect smoke alarm verbally calls out carbon monoxide or smoke alarms and exactly where they are occurring.  All part of a total home connected system that also works with thousands of other connected devices.

Become a Nest Pro Contractor and start selling more while building smart home systems for your customers. Customers of Nest Pro contractors enjoy a longer 5 year warranty. Nest Pro contractors also sell more jobs using widely recognized Nest products that are in demand. Contact anyone at Johnstone Supply for more information or to purchase Nest devices.


We are Just a Touch Away!

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  • Real Time Order Entry!
  • Pricing & Availability!
  • Search for Products!
  • Scan Barcodes!
  • Product Pictures & Specs!
  • Product Groups!
  • Replenish your Inventory!
  • Open Orders, Bids, Invoices!
  • Payables Summary!

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To sign up:  Just contact Neda Holt at itsupport@jswmi.com or (231) 777-2727 ext. 1300. You will then receive a return email inviting you to download the Johnstone “OE Touch” app from either the Apple App Store or the Google Play Store for Android. You will also receive a temporary password which you will be prompted to change at your first login. Give it a try!

Recent & Upcoming Price Changes

NU-Calgon price increase various effective June 1, 2020
Reznor price increase various effective June 1, 2020
Miller/Nordyne Equipment price increase various effective May 20, 2020
Nest Labs price increase various effective May 12, 2020
Viessmann price increase various effective May 1, 2020
Goodman Parts price increase various effective May 1, 2020
Taco Pumps price increase 2.6% effective April 1, 2020
Heil/ICP Commercial price increase various effective April 1, 2020
Heil/ ICP Parts price increase various effective April 1, 2020
Dunkirk price increase various effective March 30, 2020
Honeywell Commercial price increase various effective March 2, 2020
Empire Comfort Systems price increase 2.5% effective March 1, 2020
Fasco Motors price increase 3% effective February 6, 2020
Heil/ICP Residential & Commercial Equipment price increase 6% effective February 3, 2020
Tru-Aire price increase various effective February 3, 2020
Aspen Coils price increase 2.58% effective February 2, 2020
Goodman Daikin Equipment price increase 6% effective February 1, 2020
Daikin Minisplits price increase various effective February 1, 2020
Bell & Gossett price increase 3.6% effective January 12, 2020
Hart & Cooley price increase various effective January 6, 2020
Heil/ICP Parts price increase 2-3% effective January 3, 2020
Fujitsu Equipment price increase 1.5% effective January 1, 2020
Renewaire ERV/HRV price increase 2% effective January 1, 2020
Tecumseh Products price increase 4.73% effective January 1, 2020
Copeland Refrigeration price increase various effective January 1, 2020
Copeland A/C price increase various effective January 1, 2020
Diversitech price increase 3.5% effective January 1, 2020
Robertshaw price increase various effective January 1, 2020
Coleman Parts price increase 2-6% effective January 1, 2020
Coleman Equipment price increase 2-6% effective January 1, 2020
Grundfos Pumps price increase 3.4% effective December 17, 2019
Johnson Controls price increase 2-10% effective December 1, 2019
Heatcraft/Climate Control price increase 20% On service motor parts (Tariffs) effective November 4, 2019
Honeywell/Resideo price increase various effective October 31, 2019
Navien America price increase 3-8% effective October 16, 2019
Browning price increase 2-14% effective October 14, 2019
AO Smith Parts price increase various effective October 10, 2019
White-Rodgers Controls price increase 1% effective October 1, 2019

Johnstone Supply periodically receives announcements from our vendor partners as they make pricing adjustments to certain products and/or product families. In an effort to clearly communicate these manufacturer price increases to our customers, we publish them online in advance of their effective dates. Above are the details of our recent and upcoming manufacturer price increases: