News
Welcome Johnstone Traverse City and Petoskey Branches!
We are so excited to welcome the Traverse City and Petoskey, MI Johnstone Supply branches and their valued team members to the Muskegon group! The Traverse City group is now part of the Muskegon group. Special welcome to area customers! This brings the total number of branches for the group to 12. The computer system was merged on June 3, 2024 so now you can place orders to any of the 12 locations with one account!
Welcome Lansing and Jackson MI Customers!
We are so excited to welcome Lansing and Jackson, MI customers to the Muskegon group! On Monday May 2, 2022 all 10 branches became live on one system. Now you can purchase from any of our locations on one account. Of course no matter how hard you prepare for a computer system merge there could be issues so thank you for your patience. Feel free to email any questions to itsupport@jswmi.com or call into your preferred branch.
Web Order Entry Upgrade
After many years we found ourselves overdue for a big upgrade to our legacy web portal. The good news is we are now ready to begin transitioning to the new feature rich version. In addition to real time price/availability, ordering and order history we have added much more. There are so many features they are hard to list but include the following:
- Autofill Searching
- 360° Views
- Detailed Specifications
- AHRI System Selector
- Improved Product Lists
- Intuitive Drill To Products
- Much More!
On the left you will find the new order online link right above our old old legacy link. Your login credentials will work with either link, but the layout of the new portal and ordering will look different/new. You may be requested to enter in your zipcode and choose the Johnstone Supply branch you do most of your interactions with. The new system will win you over fast. Some of you may already have been moved over or have only ever used the new portal. If so, this change will not affect you. Early next year our old legacy method will be shut down in favor of the new. Give it a try and let us know what you think. If you have questions you can contact itsupport@jswmi.com or anyone at Johnstone Supply.
Over The Edge!
Captain Cal, Mary Marvel (our president Cal Garbrecht and his wife Mary), Jordan McDowell “Air Jordan” and employee winner Spiderman Dan (Dan Hunt) recently went “Over the Edge” for Easterseals. They rappelled 345 feet off the roof of Plaza Towers in Grand Rapids, to help raise money for Easterseals.
Jordan McDowell from Dynamic Mechanical Service of Mishawaka won the Johnstone drawing from our recent “Text Us” contest to win the opportunity to rappel.
Easterseals Michigan provides services to over 12,000 individuals in the community living with mental, physical, and behavioral health difficulties. The funds raised from Over the Edge will go directly towards the various programs and services. Easterseals strives to change the way the world defines and views disabilities by making profound, positive differences in people’s lives every day.
Welcome South Bend and Elkhart Branches!
Effective January 1, 2017 the existing South Bend and Elkhart, IN Johnstone branches joined the Muskegon group. This brought the group total to 8 stores in Western Michigan and Northern Indiana. Former South Bend owner Andy Peck will continue to work with the stores in 2017 to ensure a smooth transition but will then change his focus onto other future endeavors. You can expect to see the same team members you have come to know as well as their high level of customer service. The entire Muskegon team welcomes South Bend and Elkhart employees to our team!
In addition to all that Johnstone Supply offers, the South Bend group brings to Muskegon added knowledge, product and expertise in refrigeration and commercial products. Muskegon in turn brings updated computer technology, rf bar-coding and several added product lines to South Bend. Customers can also expect to see enhanced deliveries and services once the transition is complete.
Let us know if you have any questions.
Grand Rapids Training Center
Have you attended a one of our technical training schools in the Grand Rapids branch yet? If not you should check out the quality training environment we created for our customers. The training center is located on the second level above the showroom area.
The large room features deluxe training tables with seating for over 50 students and a full size kitchen. It is also equipped with multiple electrical voltages to connect the working HVAC units used in training. A built in LCD projector with a large screen facilitates the presentations.
Sign up for a class at Johnstone Supply today!
Refrigeration Training Cooler in Grand Rapids Showroom
We installed a unique cooler in our Grand Rapids branch to show contractors a working model of a complete refrigeration system. Multiple pressure and temperature gauges, valves, sight glasses and controls were utilized to see exactly what is going on.
The condensing unit is Tecumseh’s innovative Celseon, the coil is by Russell and the cooler box is made by American Cooler Technologies. The product is 500# of Johnstone Supply’s famous free bottled water.
Stop in today, have a bottle of water and see what Johnstone Supply can do to help you with all your refrigeration needs.
Benton Harbor Branch
To better serve existing and new customers we opened our 6th branch in Benton Harbor. The new location is conveniently at 2106 M-139 right next to LeValley Chevrolet. Easy access off of I-94 at exit 28 Scottdale Road.
Stop in and say hi to branch manager Dave Brosco and the rest of the Benton Harbor team!
We are Just a Touch Away!
- Real Time Order Entry!
- Pricing & Availability!
- Search for Products!
- Scan Barcodes!
- Product Pictures & Specs!
- Product Groups!
- Replenish your Inventory!
- Open Orders, Bids, Invoices!
- Payables Summary!
To sign up: Just go to our signup page or contact itsupport@jswmi.com or (231) 777-2727 ext. 1300. You will then receive a return email inviting you to download the Johnstone “OE Touch” app from either the Apple App Store or the Google Play Store for Android. You will also receive a temporary password which you will be prompted to change at your first login. Give it a try!
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